Shipping policy
On this page you will find current information about shipping costs, free shipping, delivery times, delivery countries, collection, and PostNL delivery options at Lichcards.
In short: shipping is free from €75 to all European Union countries we deliver to. The available delivery options and the final amount are always shown in the checkout before payment.
If your entire order fits through the letterbox – for example single cards, sleeves, booster packs or other flat accessories – the checkout will also offer the cheaper PostNL letterbox parcel.
Shipping costs and estimated delivery times
The stated delivery times are estimates from the moment your order is handed over to the carrier. Busy periods, public holidays, weather conditions, customs, and remote areas may cause delays.
The Netherlands
- PostNL letterbox parcel with track & trace, if your order fits through the letterbox: €3,95
- PostNL home delivery or delivery to a service point: €5,95
- Free from €75: home delivery, service point delivery and letterbox parcel
- Estimated delivery time after dispatch: usually 1–2 business days
Belgium
- PostNL letterbox parcel, if your order fits through the letterbox: €4,95
- PostNL home delivery or delivery to a service point: €5,95
- Free from €75: home delivery, service point delivery and letterbox parcel
- Estimated delivery time after dispatch: usually 1–2 business days
Germany
- PostNL letterbox parcel, if your order fits through the letterbox: €7,50
- Insured PostNL home delivery: €8,50
- Free from €75: home delivery and letterbox parcel
- Estimated delivery time after dispatch: usually 2–3 business days
Other European Union countries
- PostNL letterbox parcel, if your order fits through the letterbox: €8,95
- Standard shipping: €9,95
- Free from €75: home delivery and letterbox parcel
- Estimated delivery time after dispatch: usually 2–8 business days, depending on the destination
In addition to the Netherlands, Belgium, and Germany, we currently deliver to Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Canada
- PostNL letterbox parcel, if your order fits through the letterbox: €28,95
- Standard shipping: €29,95
- No free shipping threshold
- Estimated delivery time after dispatch: usually within 20 business days
Canada is currently our only active delivery destination outside the European Union. Import duties, local taxes, and customs clearance fees may apply to shipments to Canada. These charges may be billed to the recipient unless the checkout explicitly states they are included.
Letterbox parcel: when do you see this option?
The checkout automatically shows the letterbox parcel when everything in your cart fits through the letterbox: single cards, sleeves, perfect fits, card dividers, loose booster packs, loose pocket pages, coins, dice and thin portfolios. If your order contains toploaders, boxes, tins, deck boxes or board games, for example, it will be shipped as a parcel. A letterbox parcel is delivered into your letterbox, so you do not need to be at home.
Collection in Enkhuizen
If the collection option is available for your order, you can choose collection from Lichcards Shop Enkhuizen at checkout.
- Address: De Trompet 18C, 1601 MK Enkhuizen
- Ready for collection: usually within four hours during opening hours
- Monday to Friday: 10.00–17.00
- Saturday: 12.00–15.00
Always wait for the collection confirmation before coming to the shop and bring the confirmation email with you.
When do we ship your order?
- We aim to hand in-stock items ordered on business days before 16.00 to the carrier the same business day.
- Orders placed after 16.00, at the weekend, or on a Dutch public holiday are normally processed on the next business day.
- For pre-orders and items with a different delivery time, the period stated on the product page, in the checkout, or in the order confirmation applies.
- If your order contains items with different delivery times, the longest stated delivery time may determine the shipping date.
“Ordered before 16.00” refers to the time of processing and dispatch. It is not a guarantee that the carrier will deliver the parcel the next day.
Delivery and Track & Trace
The available carrier and delivery method are shown during checkout. Outside the Netherlands, a local delivery partner may deliver the parcel.
If a Track & Trace link is available for your shipment, you will receive it by email as soon as the shipment has been registered.
If you choose delivery to a PostNL service point in the Netherlands or Belgium, you choose the collection point directly in the checkout from the points near you; from €75 this option is free as well. The checkout shows which delivery options are available for your address and products.
Delay, loss, or damage
If we are unable to meet the estimated delivery time, we will inform you as soon as possible and provide a new estimate. This does not limit your statutory rights in the event of late delivery.
For international delays, you can also view the current delivery notices from PostNL.
Has your order not been received or arrived damaged? Then contact us via info@lichcards.nl, call +31 (0)85 744 4550 or use our contact form.
Please state your order number and, in the event of damage, add clear photos if possible. Lichcards remains responsible for loss or damage until you, or a third party designated by you who is not the carrier, have received the order.
Returns
Would you like to return a product? Then view our returns and refund policy for the conditions and steps.
Frequently asked questions about shipping
When is shipping free?
From an order amount of €75, shipping is free to all supported EU countries: home delivery, the letterbox parcel and, in the Netherlands and Belgium, delivery to a service point. No free shipping threshold applies to Canada.
Do you ship to the United States?
No. The United States is not currently enabled as a delivery destination. The checkout always shows the countries we can deliver to at that time.
Why might the checkout show a different option?
Availability may depend on the delivery address, the type of product, and any different delivery time. The delivery options and shipping costs shown in the checkout before payment are decisive.
What should I do if my order is delayed?
First check the Track & Trace link if it is available. Is the status still unclear or has the estimated delivery date passed? Then contact us. If necessary, we will investigate the shipment together with the carrier.
Last updated: 26 August 2026.