Privacy policy
Last updated: January 27, 2025
This privacy policy describes how Lichcards (the 'site', 'we', 'us' or 'our') collects, use and pass on your personal information when you visit our services, use or make a purchase at lichcards.nl (the 'site') or in a different way with us communicates about the site (jointly the 'services'). For the purpose of this privacy policy, 'you' and 'You (W)' refer to you as a user of the Services, whether you are a customer, website visitor or another person we have collected information based on this privacy policy.
Read this privacy policy carefully.
Changes to this privacy policy
We can update this privacy policy from time to time, including to display changes to our methods or for other operational, legal or regulatory reasons. We place the updated privacy policy on the site, adjust the date with 'last updated' and take all other steps required by the applicable legislation.
How we collect and use your personal data
To be able to deliver the services, we collect (and have we collected over the past twelve months) Personal information about you from different sources, as set out below. The information we collect and use depends on your interactions with us.
In addition to the specific use that is explained below, we can use the information we collect about you to communicate with you, deliver the services or to improve, to comply with all applicable legal obligations, to enforce applicable service conditions, and to Protect or defend the services, our rights and the rights of our users or others.
What personal data we collect
The type of personal information we obtain about you depends on your interactions with our site and your use of our services. When we use the term 'personal data', we mean data that you identify with you or describe or that can be associated with you. In the following sections, the categories and specific types of personal data that we collect are described.
Information that we collect directly from you
Information that you provide directly to us via our services can include the following:
- Contact details Including your name, address, telephone number and e-mail address.
- Order data Including your name, billing address, delivery address, payment confirmation, e-mail address and telephone number.
- Account information Including your username, password, security questions and other information used for account security.
-
Shopping data Including the items you look, place in your shopping cart, keep in your account, such as savings, reviews, references or gift vouchers, or purchases.
- Largeing points/Product reviews/References/Gift Vouchers
- Information about customer support Including the information that wants to include in communication with us, for example when you send a message via the services.
For some functions of the services it may be necessary to provide us with certain information about yourself. You can choose not to provide this information, but in that case you may not be able to use or open these functions.
Information we collect about your use
We can also automatically collect certain information about your interaction with the services ('Usage data'). For this we can use cookies, pixels and similar technologies ("Cookies'). User data may contain information about how you visit and use our site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the services.
Information we obtain from third parties
Finally, we can obtain information about you from third parties, including sellers and service providers who can collect information on our behalf, such as:
- Companies that support our site and services, such as Shopify.
- Our payment processors, who collect payment data (for example bank account, credit card or debit card data, billing address) to process your payment, to execute your orders and to deliver the products or services you requested, so that we have the agreement that we have with you, can perform.
- When you visit our site, e-mails that we send you or clicks on it, or have interaction with our services or advertisements, we, or third parties with which we collaborate, can automatically collect certain information using technologies for online tracking, such as pixels , webbeacons, software developer kits, third -party libraries and cookies.
All information that we obtain from third parties is dealt with in accordance with this privacy policy. See also the section below, Websites and links of third parties.
How we use your personal information
- Delivery of products and services. We use your personal information to provide you with the services in accordance with the agreement that we have with you, including the processing of your payments, the execution of your orders, sending notifications regarding your account, purchases, returns, exchange, exchange Or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchange and other functions and functionalities with regard to your account. We can also improve your shopping experience by enabling Shopify to match your account with other Shopify services that you might want to use. In this case, Shopify processes your data as set out in the privacy policy and the privacy policy for consumers.
- Marketing and advertising. We can use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communication by e-mail, SMS or mail, and to show your ads for products or services. This may mean that your personal information is used to better coordinate the services and advertisements on our site and other websites. If you are a resident of the honor, the legal basis for these data processing activities is our legitimate interest in the sale of our products, according to art. 6 (1) (F) AVG.
- Security and fraud prevention. We use your personal information to detect possible fraudulent, illegal or malicious activities, to investigate whether to take action on it. If you choose to use the services and register an account, you are responsible for safely storing the login details of your account. We strongly advise you to share your username, password and other access data with anyone else. If you think your account has been hacked, please contact us immediately. If you are a resident of the honor, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other customers, according to art. 6 (1) (F) AVG.
- Communication and service improvement. We use your personal information to offer your customer support and to improve our services. This is in our legitimate interest to communicate with you, to provide your effective services and to maintain our business relationship with you According to art. 6 (1) (F) AVG .
Cookies
Just like many other websites, we use cookies on our site. Specific information about the cookies we use with regard to supporting our store with Shopify can be found via https://www.shopify.com/legal/cookies. We use cookies to support and improve our site and our services (including to remember your actions and preferences), to perform analyzes and to gain more insight into the user interaction with the services (in our legitimate interest to the services Manage, improve and optimize). We can also allow third parties and service providers to use cookies on our site to better coordinate the services, products and advertising on our site and other websites.
Most browsers automatically accept cookies as standard, but in the browser settings you can set your browser so that cookies are deleted or refused. Keep in mind that removing or blocking cookies can have a negative influence on your user experience and can lead to some services, including certain functions and general functionality, not working correctly or are no longer available. Moreover, blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners.
Keep in mind that although you may be able to send a 'do not track' signal in your browser, our site, just like many other websites, is not designed to respond to such signals. For more information about 'Do not track' signals, go to http://www.allaboutdnt.com/.
How we announce personal data
In certain circumstances we can announce your personal information to third parties for contract implementation, legitimate purposes and other reasons that fall under this privacy policy. Such circumstances can be:
- With suppliers or other third parties who perform services on our behalf (for example IT management, payment processing, data analysis, customer support, cloud storage, handling and shipment).
- With business and marketing partners To offer services and to show advertisements to you. Our business and marketing partners will use your data in accordance with their own privacy statements.
- When you instruct us, request us or give permission in another way to pass on certain data to third parties, for example to deliver you products or through your use of social media widgets or login integrations, with your permission.
- With our affiliates or other within our business group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to summons, searches and similar requests), to force applicable service conditions and to the services, our rights and rights to protect or defend our users or others.
We have made public in the last 12 months the following categories of personal data and sensitive personal data about users for the purposes set out in "How we collect and use your personal data" and "How we make personal information public":
| Category | Categories Receivers |
|---|---|
|
|
We do not use or reveal sensitive personal data without your permission or with the aim of distracting characteristics about you.
With your permission we share personal information to perform advertising and marketing activities.
Content generated by the user
The services can offer the possibility to place product reviews and other content generated by the user. If you choose to submit content generated by the user to a public part of the services, this content is public and accessible to everyone.
We have no control over who has access to the information that makes you available to others and cannot guarantee that parties who have access to such information will respect your privacy or keep the information safe. We are not responsible for the privacy or safety of information that you make public, or for the accuracy, use or abuse of information that you make or receive from third parties.
Websites and links of third parties.
Our site can contain links to websites or other online platforms that are managed by third parties. If you follow links to sites that are not affiliated with us or are not managed by us, it is important that you read their privacy and security policy and other conditions. We give no guarantee and are not responsible for the privacy or safety of such sites, including the accuracy, completeness or reliability of the information on these sites. Information that you provide at public or semi-public locations, including information you share on third-party social networks, can also be visible to other users of the services and/or users of these platforms from third parties, without restriction with regard to their use by us or by a third party. The recording of such links on our site does not in itself imply approval of the content on such platforms or their owners or operators, except as stated in the services.
Data from children
The services are not intended for use by children and we do not consciously collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you can contact us via the contact information below to request that they are being deleted.
From the commencement date of this privacy policy it is not actually known to us that we 'share' or 'sell' personal data from persons under the age of 16 (as these terms are defined in applicable legislation).
Security and storage of your data
Keep in mind that no security measure is perfect or impenetrable and that we cannot guarantee 'perfect security'. Moreover, it is possible that data that you send us is not safe during shipment. We recommend that you do not use unsafe channels to communicate sensitive or confidential information to us.
How long we keep your personal information depends on various factors, such as whether we need the data to maintain your account, to deliver the services, to meet legal obligations, to resolve disputes or to other applicable contracts and policy rules.
Your rights
Depending on where you live, you can have some or all of the rights below with regard to your personal information. However, these rights are not absolute and can only apply under certain circumstances, and in certain cases we can reject your request, insofar as legally permitted.
- Right of access/know: You may have the right to request access to the personal information that we save about you, including details about how we use and share your data.
- Right to remove: You may have the right to request that we delete the personal data that we keep about you.
- Right to correction: You may have the right to request that we correct incorrect personal information that we keep about you.
- Right to portability: Under certain circumstances and with certain exceptions you may have the right to receive a copy of the personal information that we save about you and to request that we transfer it to a third party.
- Right to register for sale, share or targeted advertisements: You may have the right to request us not to 'sell' or 'share' your personal information, or to process your personal information for purposes that are considered 'targeted advertising', as defined in applicable privacy legislation, to turn off. Keep in mind that if you visit our site while the Global Privacy Control Opt-Out Preference Signal is switched on, we automatically treat this as a request to report for the 'sell' or ', depending on where you are, automatically treat this Share information for the device and the browser that you use to visit the site.
- Limitation of processing: You may have the right to ask us to stop or limit the processing of personal data.
- Repeal of permission: If we need your permission to process your personal information, you may have the right to withdraw this permission.
- Profession: You may have the right to appeal against our decision if we refuse to process your request. You can do this by responding directly to our rejection.
- Manage communication preferences: We can send your promotional eels, and you can unsubscribe at any time before receiving it by using the unsubscribe option that is part of the e-mails we send you. If you unsubscribe, we can still send you non-promotional e-mails, such as e-mails about your account or orders you have placed.
You can exercise each of these rights where this is indicated on our site or by contacting us via the contact details below.
We will not discriminate if you exercise one of these rights. It is possible that we must collect information about you to verify your identity, such as your e-mail address or account details, before we provide a substantive answer to the request. In accordance with the applicable legislation, you can designate an authorized representative to submit requests on your behalf to exercise your rights. Before we accept such a request from an authorized representative, we require that the authorized representative provides proof of this authorization to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in time, as required under applicable legislation.
Complaint
If you have complaints about how we process your personal information, you can contact us via the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you have the right to appeal against our decision by contacting us using the contact details below, or to submit your complaint to your local data protection authority. For the honor you will find here A list of responsible supervisory authorities for data protection.
International users
Keep in mind that we can transfer, store and process your personal data outside the country in which you live. Your personal information is also processed by personnel and external service providers and partners in these countries.
If we transfer your personal data outside of Europe, we trust recognized transfer mechanisms such as the model contract provisions of the European Commission, or equivalent contracts issued by the relevant competent authority of the United Kingdom, insofar as relevant, unless the data is transferred to a country determined that it offers a suitable level of protection.
Contact
If you have any questions about our privacy practices or this privacy policy, or if you want to exercise one of the rights that are available for you, call or us or send us an email info@lichcards.nl Or contact us via De Trompet 18C, Enkhuizen, 1601 MK, NL.
In the context of the applicable data protection legislation and if not explicitly stated otherwise, we are the controller for your personal information.
- Choosing a selection results in a full page refresh.
